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Our Privacy Commitment ("AE" or "the Site" or "We") is fully committed to protecting your privacy while you use our site and our services. We are particularly sensitive to the fact that your personal information is of outmost importance to you. That is why we employ the best technology available, coupled with our solemn commitment to protecting your privacy.

State-of-the-Art Security System
Through our own and third party relationships, we employ only the latest available Internet security systems to protect data from any unauthorized use. We store all confidential information on databases that sit behind state-of-the-art redundant firewall systems, hosted by top-notch third party hosting companies. We take technical, contractual and administrative steps to protect against the loss, misuse, and alteration of information within our control. However, we are not responsible of the unforeseeable loss of any personal information.

Sign Up Process
In order for us to sign up for our services, we ask, at initial registration, in our Biograph, via email, and from time to time thereafter, that you provide or update some basic and personal information with us (Specifically, your name, your address, email address, billing, and other personal information). The information you provide is used only for registration purposes and to help you develop or edit your admission essay or personal statement. You may choose to receive select newsletters and communications from us and/or our affiliates from time to time. This is an opt-in feature, which means you will be sent the above newsletters and emails only if you have agreed to receive them.

We have partnered with Paypal, a leading secure online payment processor, to process your payments. Paypal uses state of the art SSL secure payment processes to ensure your personal and credit card information is protected. However, AE is not responsible for any loss of your personal and credit card information, or any fraudulent charges that are not AE's fault and that could not have been prevented. Please visit for details on their policies.

We will not knowingly give, or provide any identifiable personal information, including information provided in your Biograph or completed essays/letters, to any third party, unless we have obtained prior consent from you; are legally required to do so; or it becomes necessary during disputes regarding our services and/or fees.

IP Tracking (Log Files) and "Cookies"
In an effort to continuously improve and personalize our website to your needs, AE may track IP addresses and may use random number assignments on a user's hardrive (called "cookies") to track general and aggregate web browsing patterns such as content preferences and traffic patterns. The use of cookies simply gives us basic general information such as how many times a user has visited our site in a given month, and what pages the user has visited. This helps us personalize the usage of the site to your browsing pattern. From time to time, we may have arrangements with third parties who provide or track usage of sponsored links that we believe may be of value to our customers. These parties include advertisers who may also use cookies to serve advertisements that may be of interest to you.

We may also employ "cookies" to allow you to save your password in order to login and access your account, without the inconvenience of having to re-enter your user password for each login. This way, we can be aware that you are a returning customer and that in turn allows us to provide you with the most efficient and relevant services and products you are interested in. Be assured, however, that at no time, shall users' individual personal information be disclosed to any third party, unless prior authorization is obtained from you.

If you are concerned about this type of tracking, you may always disable cookies by resetting your browser, but doing so may have disadvantages.

Communications With You
From time to time, and only if you have agreed to do so by registering with us, we may send you certain correspondence, with information you specifically requested. These may take the form of emails, online newsletters (also in form of emails), pop-up windows, promotional and confirmation letters.

Your Account Information is Always Protected
AE considers your private information very seriously. As a result, we will never share personal or information with any third party (except our payment processor, as described above), unless we first obtain your permission or we are legally bound to do so. We may, however, share aggregate statistical information with third parties regarding our customers, each of whom is bound by their own privacy policies and applicable laws. This information will always be in aggregate and will not be individual and personal in nature. For instance, we may provide statistical information on the number of new customers subscribed with AE in a given month. We will never inform our partners of information that may be personal in nature, unless we specifically obtain your prior consent.

AE may partner with or link to third parties to provide a more comprehensive service offering to you such as third party content, links, sponsored messages, etc. These parties are not allowed access to personally identifiable information, including emails, nor do they require such access to provide their services. AE does not share email information with its partners, preventing them from sending any emails to you directly. We require all such vendors and partners to adhere to our confidentiality and privacy standards and to destroy any customer data in their possession, if any, once the services are completed. However, AE is not responsible for the privacy practices or the content of these Sites.

Third Party Links
Our members-only database will provide you with links to third party sites that lead you to another website, outside of AE. Because these links are third party links, AE is not responsible for the privacy practices or any privacy issues that may arise on the linked sites. Please refer to the respective third party's privacy policies.

Notification of Changes
If we decide to change our privacy policy, we will inform you so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email and wait for your consent. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Your Consent
By using our Web site, you consent to the collection and use of the information as outlined above by AE.

Contact Us
Please do not hesitate to contact us if you have any questions regarding this Privacy Statement or any other aspect of AE. Our customer support team will ensure that your inquiries get answered in a timely manner.
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